Servers
Cloud Services
Server Management
Content Delivery Network (CDN)
Servers
Explore our resources to get the information you need quickly and easily. If you can't find what you're looking for, feel free to reach out to our support team for assistance.
01. How to order a virtual server?
Ordering a virtual server with us is easy and straightforward. Here are the steps:
Visit Our Website: Start by visiting our website and navigating to the "Servers" or "Virtual Servers" section.
Choose Your Plan: Browse through our virtual server plans and select the one that best suits your requirements, whether it's based on CPU, RAM, storage, or other specifications.
Customize Your Server: You can often customize your server by selecting the operating system, data center location, and additional features like backups or security options.
Add to Cart: Once you've configured your server to your liking, click the "Add to Cart" or "Order Now" button.
Review Your Order: Review your order summary to ensure it matches your requirements. Make any necessary adjustments.
Checkout: Proceed to the checkout page, where you'll be prompted to enter your billing and contact information.
Payment: Choose your preferred payment method and complete the payment process.
Confirmation: After successful payment, you'll receive an order confirmation email with details on your new virtual server.
02. How to manage the server in your personal account?
Managing your server in your personal account is simple:
Log In: Log in to your personal account on our website using your credentials.
Access Server Dashboard: Once logged in, you'll typically find a server dashboard or control panel in your account. Click on it to access your server management tools.
Server Management: From the dashboard, you can perform various tasks, including starting, stopping, rebooting, and accessing the console of your virtual server. You can also manage DNS settings, configure security options, and more.
03. How to increase or decrease a VPS disk size and how to complete a server upgrade?
Modifying your VPS disk size or completing a server upgrade can vary depending on your hosting provider. Generally, it involves the following steps:
Log In: Log in to your personal account on our website.
Access Server Management: Navigate to the server management section, where you can find options related to server upgrades.
Choose Upgrade: Select the option for upgrading or modifying your server's disk size.
Customize: You may be able to customize the new disk size or server specifications to meet your needs.
Review and Confirm: Review the changes, including any pricing adjustments, and confirm the upgrade.
Payment: If there are additional charges, complete the payment process to finalize the upgrade.
Restart Your Server: In most cases, a server restart will be required to apply the changes.
04. How to map an additional disk to VPS?
Adding an additional disk to your VPS can be done as follows:
Log In: Log in to your personal account on our website.
Access Server Management: Navigate to the server management section.
Add Storage: Look for an option to add additional storage or disks to your VPS.
Specify Disk Details: Provide details such as the size, type, and location of the new disk.
Confirmation: Confirm the addition, and the new disk will be mapped to your VPS.
05. How to choose the right server plan?
Choosing the right server plan is crucial for optimal performance and cost-efficiency. Consider the following steps:
Assess Your Needs: Begin by evaluating your specific requirements. Consider factors like website traffic, resource-intensive applications, storage needs, and expected growth.
Server Type: Decide between dedicated servers and VPC (Virtual Private Cloud) servers. Dedicated servers offer exclusive resources, while VPC servers share resources in a virtualized environment.
Resource Allocation: Choose a plan that aligns with your CPU, RAM, and storage requirements. Some hosting providers offer customizable plans.
Operating System: Determine whether you need a Linux or Windows server based on your application compatibility and familiarity.
Scalability: Consider future scalability needs. Ensure that your hosting provider allows easy upgrades as your requirements grow.
Budget: Set a budget that balances your needs with affordability. Compare prices across different providers.
Support and Features: Evaluate the level of support, security features, and additional services provided with the plan.
Data Center Location: Choose a data center location that minimizes latency and suits your target audience.
06. How do dedicated servers differ from VPC servers?
Dedicated servers and VPC servers differ in several key aspects:
Resource Allocation: Dedicated servers offer exclusive access to all server resources (CPU, RAM, storage), while VPC servers share resources in a virtualized environment.
Isolation: Dedicated servers provide full isolation, making them ideal for resource-intensive applications and security-sensitive projects. VPC servers offer isolation within a shared environment.
Customization: Dedicated servers often allow more extensive customization of hardware components, providing greater control over server specifications.
Scalability: VPC servers are typically more scalable, allowing you to adjust resources dynamically based on your needs. Dedicated servers may require manual upgrades.
Cost: VPC servers tend to be cost-effective for smaller projects, as you pay only for the resources you use. Dedicated servers are generally more expensive due to exclusive resource allocation.
Security: Dedicated servers are favored for their enhanced security and data protection due to isolation.
07. Server setup and configurations.
Setting up and configuring a server involves the following steps:
Choose a Hosting Provider: Select a reputable hosting provider based on your needs and budget.
Select a Plan: Choose a server plan that suits your resource requirements and budget constraints.
Operating System: Decide on the operating system (e.g., Linux or Windows) that aligns with your application and familiarity.
Data Center Location: Opt for a data center location that minimizes latency and offers redundancy.
Server Provisioning: The hosting provider will provision the server, install the chosen OS, and provide you with access credentials.
Software Installation: Install necessary software and applications, configuring them as required for your project.
Security Configuration: Implement security measures, such as firewalls, intrusion detection systems, and regular updates, to protect your server.
Backup Setup: Establish a backup strategy to ensure data recovery in case of unforeseen events.
Monitoring: Implement server monitoring tools to track performance, security, and resource utilization.
Regular Maintenance: Perform routine maintenance, updates, and security checks to keep the server running optimally.
Cloud Services
Explore our resources to get the information you need quickly and easily. If you can't find what you're looking for, feel free to reach out to our support team for assistance.
01. How is cloud usage billed?
Cloud usage is billed based on a combination of monthly pricing and hourly rates. Your server's billing will never exceed its monthly price cap. If you delete your Cloud Server before the end of the billing month, you'll only be charged for the hourly usage. We bill you for each cloud server until you choose to delete them. Please note that servers are billed even when not actively in use to ensure rapid startup and availability.
02. Do you bill for servers that are powered off?
Yes, all servers, once created, are billed until they are deleted, regardless of their power state. This billing approach is due to resource allocation, where full resources are allocated internally to servers regardless of their power status. It allows for quick server startup and boot times.
03. Can I request a custom server configuration?
Currently, we do not offer customized virtual server configurations, such as additional RAM or larger drives. Our servers are designed to provide optimized performance and reliability based on predefined configurations.
04. How reliable are local storage disks for servers?
Servers with local storage utilize a local RAID10 setup on the host system, offering fault tolerance in case of hardware issues. They are optimized for high I/O performance, low latency, and are well-suited for applications requiring fast, low-latency disk access, such as databases.
05. Can I install Windows on your cloud servers?
Our current focus is on providing support for Linux as the primary operating system. While it's possible to install Windows on our servers, we do not offer official support for Windows installations. Customers can choose to install Windows independently if needed.
06. Is there a limit to the number of servers I can create?
Each customer has a default limit for the number of Cloud resources provided simultaneously. If you require an increase in your resource limit, please submit a request to our support team through the Cloud Console by opening a support ticket. Our team will promptly review your request, and upon approval, they can raise your resource limit as needed.
07. What are the advantages of using cloud services?
Cloud services offer several key advantages, including:
Scalability: Easily adjust resources to match your needs, whether it's more storage, computing power, or bandwidth.
Cost-Efficiency: Pay only for the resources you use, reducing upfront infrastructure costs.
Accessibility: Access data and applications from anywhere with an internet connection.
Reliability: Cloud providers typically offer high uptime and redundancy for data and services.
Collaboration: Facilitate collaboration among teams through shared cloud-based tools and data.
Security: Cloud providers implement robust security measures to protect your data.
08. How to migrate to the cloud?
Migrating to the cloud involves these key steps:
Assessment: Evaluate your current infrastructure, data, and applications to determine what can be migrated.
Planning: Create a migration plan detailing which services or data will move to the cloud and how.
Choose a Cloud Provider: Select a reliable cloud provider that aligns with your needs.
Data Migration: Transfer data to the cloud, using tools or services provided by your chosen provider.
Application Migration: If necessary, migrate applications to the cloud, ensuring compatibility and performance.
Testing: Thoroughly test the cloud environment to ensure everything works as expected.
Training: Train your team on using cloud services effectively.
Deployment: Deploy your services in the cloud environment.
09. What security measures are in place for cloud services?
Cloud service providers implement robust security measures, including:
Data Encryption: Data is encrypted during transmission and storage.
Access Controls: Granular access controls ensure only authorized users can access data.
Firewalls: Firewalls protect against unauthorized access.
Intrusion Detection/Prevention: Systems monitor for suspicious activities.
Compliance: Cloud providers adhere to industry-specific compliance standards.
Backup and Disaster Recovery: Data is regularly backed up and can be restored in case of a disaster.
Physical Security: Data centers have stringent physical security measures.
Security Updates: Providers regularly update systems to patch vulnerabilities.
These measures help ensure the security and integrity of data and services in the cloud.
Server Management
Explore our resources to get the information you need quickly and easily. If you can't find what you're looking for, feel free to reach out to our support team for assistance.
01. What server management services do you offer?
We offer comprehensive server management services to ensure the smooth operation of your servers. Our services include:
Initial Server Configuration: Setting up and optimizing server settings.
Software Installation: Installing and configuring necessary software.
Security Management: Implementing security measures and updates.
Monitoring and Alerts: Continuous monitoring for performance and issues.
Backup and Recovery: Regular backups and recovery solutions.
Technical Support: 24/7 expert support for server-related queries.
Scaling: Adding resources as your server needs grow.
Maintenance: Scheduled maintenance to keep your servers running optimally.
02. How does 24/7 monitoring work?
Our 24/7 monitoring system keeps a close eye on your servers and their performance around the clock. It involves:
Real-time Monitoring: Continuous monitoring of server health and resources.
Alerts and Notifications: Automatic alerts for any anomalies or issues detected.
Resource Usage: Tracking server resource utilization like CPU, RAM, and disk space.
Performance Metrics: Collecting data on server performance for analysis.
Proactive Response: Our team responds promptly to alerts and takes action to resolve any issues to ensure uninterrupted server operation.
03. How to request support for server management?
You can easily request support for server management through our support channels:
Online Support Portal: Log in to your account on our support portal and submit a ticket with your request.
Email Support: Send an email to our support team describing your issue or request.
Phone Support: Call our dedicated support line to speak with a support representative directly.
Live Chat: Use our live chat feature for immediate assistance during business hours.
Our support team is available 24/7 to address your server management needs and provide expert guidance.
Content Delivery Network (CDN)
Explore our resources to get the information you need quickly and easily. If you can't find what you're looking for, feel free to reach out to our support team for assistance.
01. What is a Content Delivery Network (CDN)?
A Content Delivery Network (CDN) is a network of distributed servers strategically positioned across various geographical locations. Its primary purpose is to enhance the delivery of web content, such as images, videos, scripts, and other assets, to end-users. When a user requests content from a website, the CDN locates the nearest server to deliver that content, reducing the distance data needs to travel. This results in faster loading times and an improved user experience.
02. How does a CDN enhance website performance?
CDNs enhance website performance in several ways:
Reduced Latency: CDNs minimize data travel distances, reducing latency and improving loading times.
Load Balancing: They distribute traffic across multiple servers, preventing overloading of a single server.
Caching: CDNs cache content, storing copies closer to users for quicker access.
Content Duplication: Popular content is stored on multiple servers, further reducing latency.
DDoS Protection: CDNs absorb and mitigate Distributed Denial of Service (DDoS) attacks.
Enhanced Security: Some CDNs offer security features like SSL/TLS encryption and web application firewall (WAF) to safeguard websites.
03. CDN pricing and plans.
CDN pricing typically varies based on factors such as:
Bandwidth Usage: The volume of data transferred to and from the CDN servers.
Geographic Coverage: The extent of the CDN's server network and global reach.
Additional Services: Any added security, DDoS protection, or advanced features.
Traffic Volume: The amount of traffic your website or application receives.
CDN providers offer various plans tailored to different needs. Plans may include pay-as-you-go options, fixed monthly pricing, or usage-based billing. It's essential to choose a plan that aligns with your specific requirements, balancing cost and performance to optimize your content delivery.

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